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Give every first visit a next step.

Turn customer relationships into opportunities for repeat visits, memberships, and training.

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Give the next visit a starting point.

Connect the welcome, customer relationship and useful follow-up in Solidus ONE.

Choose a recorded step. Videos start automatically without sound and loop until you pause them.

Choose a step

Start with the waiver

Scroll through the customer-facing waiver welcome and its instructions for scanning an ID and confirming details.

Recorded product interaction · Solidus ONE demonstration data

What you can do and how it works.

Included features

  • AI-assisted license and waiver intake
  • Connected customer contact records
  • Marketing audiences built from customer activity
  • Event-based email follow-ups
  • Email engagement reporting
  • Google review management with configurable AI replies

How it works

  1. 01The customer completes their waiver
  2. 02Solidus creates or updates their contact
  3. 03The contact joins the right marketing audience
  4. 04The selected automation begins
  5. 05The follow-up email sends at the scheduled time
  6. 06Your team reviews engagement and chooses the next step

Ideas we’re exploring.

These are directions we’re considering, not promised features or release dates.

  • More ready-to-use automation templates
  • Smarter audience suggestions
  • More ways to follow up across the customer journey

A few useful answers.

How does a waiver support follow-up?

AI-assisted capture helps create a customer record during the waiver experience. Your team can use customer audiences and waiver-triggered campaigns to send relevant follow-ups, subject to your communication permissions.

Can our team control AI review replies?

You can configure AI replies to Google reviews that meet your chosen rules. We’ll review those settings with you so the workflow fits how your range handles feedback.

See Marketing at work.

Bring your current process. We’ll explore what a better day could look like.

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